Legal
These Terms & Conditions govern access to and use of Optiroom, including the website, workspace, related APIs, uploads, exports, and support interactions.
Version 2026-05-31
By creating an account, accepting an invitation, accessing the Optiroom workspace, or otherwise using the service, you agree to these Terms & Conditions on behalf of yourself and, where applicable, the company or organization you represent.
If you are using Optiroom for a company, brokerage, or other organization, you confirm that you have authority to bind that organization to these terms. If you do not agree, do not use the service.
Optiroom is a production-oriented software platform for real-estate listing media workflows. It may include room-emptying, image enhancement, review, approvals, exports, website widgets, billing, notifications, and administrative controls.
We may improve, refine, suspend, or retire features from time to time where reasonably necessary for security, compliance, reliability, or product evolution.
You must provide accurate registration information and keep it up to date. You are responsible for all activity under your account, workspace credentials, and invited team seats.
You must maintain appropriate password hygiene, keep verification methods secure, and notify us promptly if you suspect unauthorized access, loss of credentials, or misuse of your workspace.
Workspace owners and admins are responsible for assigning appropriate roles, reviewing team access, and ensuring uploads, exports, and approvals are handled in line with their own client obligations and internal processes.
You remain responsible for the business decisions you make using Optiroom, including whether to publish, export, share, or rely on any processed or AI-assisted output.
You retain ownership of the images, branding, instructions, and other material you upload or submit to Optiroom. You grant us the limited rights needed to host, process, transmit, secure, back up, and display that content for the purpose of operating the service for you.
You represent and warrant that you have all rights, permissions, and legal bases needed to upload and process your content, including any necessary rights from photographers, agencies, property owners, tenants, or third parties.
You may not use Optiroom for unlawful, misleading, infringing, or abusive purposes. You may not upload content that you do not have the right to use, or use the service to violate privacy, intellectual-property rights, or contractual duties owed to others.
Optiroom may provide deterministic processing and AI-assisted features. Processed outputs can support real-estate marketing workflows, but they are not a substitute for your own editorial judgment, compliance review, or factual accuracy checks.
You are responsible for reviewing outputs before publication, export, or delivery, especially where marketing, listing compliance, consumer law, or disclosure obligations apply.
Paid features may be offered on a subscription and/or credit basis. Prices, taxes, billing terms, renewal behavior, trial conditions, and included allowances will be presented at checkout or within the applicable billing interface before payment is added.
Unless the checkout or billing screen states otherwise, customer-visible subscription and credit prices are presented as gross amounts. Stripe or another payment provider may collect billing details, VAT or tax information, and payment confirmation data needed to issue invoices and process payments.
Credits are consumed when eligible actions run. Except where required by law or expressly stated otherwise, purchased credits are non-refundable once applied or made available. We may issue credits, reversals, or compensation in cases such as failed runs, billing corrections, or support remediation.
If Optiroom offers a free trial, the trial scope, duration, included credits, and payment requirements are shown before signup or activation. A trial does not renew into a paid subscription unless a payment method is added and the customer confirms activation.
Workspace admins can cancel, reactivate, or change paid plans through the available billing controls where supported. Cancellation affects future access according to the active subscription terms and does not automatically erase retained workspace records, invoices, or audit data that must be kept for legal or security reasons.
We aim to provide a reliable service, but Optiroom is offered on an as-available basis. Scheduled maintenance, security measures, infrastructure incidents, provider dependencies, and force majeure events may affect availability from time to time.
Any support times, onboarding guidance, or service expectations are operational targets unless separately agreed in writing.
Optiroom, its software, documentation, workflow design, branding, and non-customer materials are protected by intellectual-property laws and remain the property of Aveniro S.L. or its licensors.
Except for the limited rights expressly granted to use the service, no license or transfer of ownership is granted.
Optiroom may rely on third-party providers for hosting, storage, image processing, AI services, email delivery, analytics, payments, fraud prevention, and support tooling. These providers are used only to support service operation, security, billing, or customer-requested workflows.
Third-party services may have their own terms, privacy notices, service levels, and regional processing arrangements. We remain responsible for choosing providers with care where they process personal data on our behalf.
We may suspend or restrict access where reasonably necessary to address security concerns, non-payment, unlawful use, repeated policy breaches, or material misuse of the service.
You may stop using Optiroom at any time. Termination does not affect rights or obligations that accrued before termination, including payment obligations, confidentiality duties, and limitations of liability.
To the maximum extent permitted by law, Optiroom is provided without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
We do not warrant that outputs will always be error-free, suitable for every listing, or accepted by every marketplace, MLS, portal, or downstream workflow.
To the maximum extent permitted by law, Aveniro S.L. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, business, goodwill, anticipated savings, or data.
Our aggregate liability arising out of or related to Optiroom will not exceed the total fees paid by the relevant customer for the service during the twelve months preceding the event giving rise to the claim, except where liability cannot be limited under applicable law.
We may update these Terms & Conditions from time to time to reflect product, legal, security, or operational changes. The updated version becomes effective when posted, unless a later effective date is stated.
Where changes materially affect your rights or obligations, we will take reasonable steps to notify active customers through the website, workspace, or account contact details.
These Terms & Conditions are governed by the laws of Spain, excluding conflict-of-laws rules, unless mandatory law requires otherwise.
Unless applicable law provides otherwise, disputes arising from or related to the service will be submitted to the competent courts of Alicante, Spain.
Optiroom is operated as part of Aveniro S.L.; questions about these terms can be sent to [email protected].